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Avoid Scams with Telstra’s New Feature

March 13, 2025 10:58 am in by

Scams Are on the Rise

Phone scams cost Australians $141 million last year, with scammers often posing as trusted organizations like banks and government agencies. As scams increase, it’s harder to distinguish legitimate calls from fraudulent ones.

Vicki Brady, chief executive officer of Telstra Group Ltd., delivers a keynote speech on the opening day of the MWC25 tech show in Barcelona, Spain, on Monday, March 3, 2024. The Mobile World Congress tech show runs March 3-6. Photographer: Angel Garcia/Bloomberg via Getty Images
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Telstra’s New Scam Protection Feature

To combat this, Telstra has launched Telstra Scam Protect, a new feature that warns users of suspicious calls. Introduced in December, it has already flagged over 10 million potentially fraudulent calls. The feature sends real-time warnings, alerting customers to unverified overseas numbers or suspicious calling patterns.

A Growing Concern Among Aussies

Research shows that 42% of Australians are hesitant to answer unknown calls. While Telstra Scam Protect provides an extra layer of protection, staying cautious is still essential. If a call feels suspicious, hang up and verify the caller through official channels. Staying alert and reporting scams can help prevent further damage.

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